Store employee who has to give warranty papers to people who purchase T.V.’s: Sir you must have this paper.
Man who purchased the T.V.: I don’t want any papers.
Creative Employee: Sir your T.V. won’t work without the papers.
Man who purchased T.V.: really?
Employee: Yes, It won’t work without the papers, you must have them.
Man who purchased the T.V.: Ok I’ll take them, thanks.
I enjoyed your post.
Having spent just under 600,000 years in sales and customer service, I can at once agree with your point, and also see the spot the poor salesperson is in. So often what a salesperson can say, do, or even hint at is rigorously controlled by the company, that it leaves them at a loss.
This is not to say there aren’t a lot of people who should never be allowed to sell a product. I once heard a shoe salesman promise a young man that a certain style of shoe would improve his sexual performance.
Perhaps, in the end, sales and advertising is all a monumental comedy of errors. )
Thank you so much.